Refund Policy
At the International Institute of Dharma, we provide transformative online courses, initiations, guidance, and one-on-one sessions. We strive to ensure that our offerings are of the highest quality and aligned with our mission to promote spiritual growth and well-being.
Please note the following terms and conditions regarding our return policy:
- No Refunds: All sales are final. Regardless of the reason, we do not offer refunds for any of our online courses, initiations, guidance, or one-on-one sessions. This policy applies to all purchases our platform makes, including international transactions.
- Commitment to Learning: By enrolling in our courses or purchasing our services, you acknowledge that you are committed to engaging with the material and participating fully in the learning experience. Our offerings are designed to be deeply impactful, and we encourage you to approach them with sincerity and dedication.
- Non-Transferable: Purchases of courses, initiations, guidance, or one-on-one sessions are non-transferable. Access is granted solely to the individual who made the purchase and cannot be transferred to another person or entity.
- Exceptional Circumstances: While our no-refund policy is strict, we understand that exceptional circumstances may arise. In such cases, we may offer alternative solutions such as course credits or the opportunity to transfer to another course within a specified period. These decisions are made on a case-by-case basis and are not guaranteed.
- Digital Content and Access: You will receive access to digital content and course materials upon purchase. We recommend that you ensure all technical requirements are met before purchase, as we cannot offer refunds based on technical issues or inability to access the content.
- Compliance with Local Laws: This return policy is designed to comply with international standards and Australian laws. Where required, we will adhere to the consumer protection laws applicable in your country of residence. However, the no-refund policy remains a core aspect of our terms and conditions.
By purchasing from the International Institute of Dharma, you agree to the terms of this return policy.
Contact Us - If you have any questions or concerns regarding this policy, please contact us at [email protected]
Privacy Policy
At the International Institute of Dharma, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide in connection with our online courses, initiations, guidance, and one-on-one sessions. The Being Shiva Foundation, a registered charity in Australia by the Australian Charities and Not-for-profits Commission (ACNC), adheres to the highest privacy protection standards by applicable laws.
Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register for our online courses, initiations, or other services.
- Subscribe to our newsletters or other communications.
- Engage with our website, including filling out forms, participating in surveys, or contacting us directly.
This information may include, but is not limited to:
- Personal Details: Name, email address, phone number, postal address, and other contact information.
- Payment Information: Billing address, credit/debit card details, or other payment information.
- Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To process your registrations, manage your account, and provide you with access to our courses, initiations, guidance, and one-on-one sessions.
- Communication: We will send you updates, newsletters, and other information about our services and respond to your inquiries or requests.
- Payment Processing: To securely process payments for our services.
- Improvement of Services: To analyse usage data and feedback to improve our offerings and user experience.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: We may engage third-party service providers to assist with payment processing, IT support, email communications, and other functions necessary to deliver our services. These providers must protect and use your information solely for our specified purposes.
- Legal Requirements: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.
Data Security
We implement various security measures to protect your personal information from unauthorised access, use, or disclosure. These include using encryption for sensitive data, maintaining secure servers, and limiting access to personal information to authorised personnel only.
Your Rights
You have the right to:
- Access and Update: Request access to the personal information we hold about you and update or correct inaccuracies.
- Opt-Out: You can unsubscribe from our communications at any time by following the opt-out instructions provided in the emails or contacting us directly.
- Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, personalise your experience, and deliver relevant content. You can control the use of cookies through your browser settings.
International Data Transfers
As a global initiative, the International Institute of Dharma may transfer your personal information to countries outside your home country. We ensure appropriate safeguards are in place to protect your information during such transfers by applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We may be unable to notify you of any significant changes on our website or through other communication channels. It's your responsibility to keep yourself updated on the policies.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please get in touch with us at [email protected].
Terms of Use
Welcome to the International Institute of Dharma, an initiative of the Being Shiva Foundation, a registered charity in Australia by the Australian Charities and Not-for-profits Commission (ACNC). These Terms of Use ("Terms") govern your access to and use of our website, online courses, initiations, guidance, one-on-one sessions, and other services (collectively, the "Services"). You agree to comply with these Terms by accessing or using our Services.
Acceptance of Terms
By accessing or using any part of our Services, you agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines posted on our website. If you do not agree to these Terms, you must not use our Services.
Eligibility
Our Services are available to individuals who are at least 18 years old. Using our Services, you represent and warrant meeting this age requirement.
Account Registration
You may be required to create an account to access certain features of our Services. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed. You are responsible for maintaining your account's confidentiality and password and restricting access to your account.
Use of Services
You agree to use our Services only for lawful purposes and by these Terms. You may not:
- Use our Services in any way that violates applicable laws or regulations.
- Use our Services to transmit, distribute, or store any defamatory, obscene, infringing, or otherwise unlawful material.
- Engage in any conduct that interferes with or disrupts the Services, servers, or networks connected to the Services.
- Attempt to gain unauthorized access to any part of the Services or any other systems or networks connected to the Services.
Intellectual Property Rights
All content, materials, and intellectual property included in our Services, including but not limited to text, graphics, logos, images, and software, are the property of the International Institute of Dharma or its licensors and are protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content or materials from our Services without our prior written consent.
Payments and No Refund Policy
As detailed in our Return Policy, all fees for our services are non-refundable. By purchasing our Services, you acknowledge and agree that all sales are final, and no refunds will be issued.
Termination
We reserve the right to terminate or suspend your access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Disclaimer of Warranties
Our Services are provided on an "as-is" and "as-available" basis without any express or implied warranties. We do not warrant that our Services are uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by applicable law, the International Institute of Dharma and the Being Shiva Foundation will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless the International Institute of Dharma, the Being Shiva Foundation, and their officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services.
Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to them or the use of our Services will be governed by and construed by the laws of Australia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Australia.
Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after posting any changes constitutes your acceptance of the modified Terms.
Contact Information
If you have any questions or concerns about these Terms, please contact us at [email protected].